Data deletion instructions
You can remove TakaTak's access and delete your data at any time. Choose any option:
Option 1 — In the app (fastest)
- Open TakaTak → Settings → Connected accounts, select the account, tap Disconnect. The stored access token is deleted immediately and automations for it are paused.
- To delete everything: Settings → Organization → Delete workspace. Data is removed after a 30-day grace period (we can cancel it on request).
- To delete your login: Settings → Account → Delete account.
Option 2 — Remove TakaTak from Facebook / Instagram
- Go to Facebook Settings & privacy → Settings → Business integrations (for Instagram: Settings → Website permissions / Apps and websites).
- Find TakaTak and choose Remove, tick “Delete posts, videos or events TakaTak posted on your behalf” if you wish, and confirm.
- Meta notifies us automatically. We then disconnect the account, delete its tokens and remove the related conversations and message data.
Option 3 — Remove TakaTak from Google
Visit myaccount.google.com/permissions, select TakaTak and choose Remove access. Then request deletion of stored data via Option 1 or 4.
Option 4 — Email us
Write to privacy@takatak.app from your registered email with the subject “Data deletion request”. We confirm within 2 business days and complete deletion within 15 days.
What is deleted
- Access tokens, connected-account records, conversations, messages, contacts and automation history for the affected accounts.
- Uploaded media and posts for a deleted workspace.
- Not deleted: records we must keep by law (e.g. invoices) and security audit logs, which contain no message content. Encrypted backups expire on the provider's normal cycle.
Automatic callbacks
TakaTak implements Meta's Deauthorize Callback and Data Deletion Request Callback. When Meta calls the data-deletion callback we return a confirmation code and a status URL.